Search "Vital Plus" and you get supplements, vitamin brands, medical clinics and pet food. The cold plunge company is none of those. It is Vital+, selling at us.getvitalplus.com in the States and getvitalplus.com in Australia, and the Australian store came first.
That order matters. The US terms of service are governed by the laws of Australia, they name a trading name that is not the one on the storefront, and they list a personal Gmail address next to the support address. One chiller page still on the US domain quotes its size in centimetres, its weight in kilograms and its running cost against an Australian power outlet.
The hardware is a more mixed picture than most brands we look at. One of the two chillers publishes real numbers you can check with a calculator, and they hold up. The other publishes no wattage and no horsepower at all. And the capacity figure printed on three very different tubs is the same number on all three, which is the part of this page we spent the longest on.
The verdict
Chiller Max is the honest product here. It publishes input watts, cooling watts, weight and a temperature range, and the arithmetic on its cool-down time works out. Everything around it is looser. The tub capacity figures do not survive the brand's own dimensions, the Ultra X2 has no published power draw at all, and the inflatable tub itself carries 30 days of cover against the chiller's 12 months.
What we like
- Chiller Max publishes input watts, cooling watts, weight and dimensions, which most rivals do not
- The stated Chiller Max cool-down time survives the arithmetic almost exactly
- The acrylic tub page separates total bath volume from recommended fill volume, which is the right way to do it
- Restocking fee on a change of mind return is 10 percent, well below what several direct brands charge
- Warranty can be extended from 12 to 24 months as a paid add-on at checkout
What we do not
- The Ice Bath Pro and Ice Bath Barrel carry only 30 days of cover for structure defects or leakages
- The Ice Bath Barrel is sold as 105 gallons in an outer envelope that reaches about 134 gallons at the brim
- No wattage or horsepower is published anywhere for the Ultra X2, the chiller sold in most bundles
- Warranty is voided if two months pass without a filter change, per the brand's own FAQ
- Product pages promise all-weather outdoor use while the FAQ makes freezing damage the customer's problem
Vital+ sells this direct and runs no affiliate programme we belong to, so there is no link to it here and we earn nothing either way. Sold direct from us.getvitalplus.com in the States and getvitalplus.com in Australia, shipped from a warehouse in Chino, California. We found no Amazon or big box listing for any Vital+ tub or chiller. The cedar and acrylic tubs sit a band or two above the portable bundles. Their own page is us.getvitalplus.com/products/ice-bath-pro-ux2.
Buy it ifSomeone buying the Chiller Max bundle who wants a chiller with published numbers and a fast cool-down, who will keep the filter schedule, and who accepts that the tub around it is a consumable rather than a fixture.
Skip it ifYou are planning around the published gallon figures, you need the tub itself covered for longer than a month, or you want to leave the whole setup outside through a freezing winter.
The catchThe tub and the chiller are covered for wildly different lengths of time. The chiller gets 12 months, extendable to 24. The inflatable tub gets 30 days from delivery for structure defects or leakages. On an air-walled tub holding several hundred kilograms of water, a seam is the most likely thing to fail and the least likely to be covered when it does.
Published specs
- Ice Bath Pro dimensions
- 59" (L) x 27.5" (W) x 27.5" (H)
- Ice Bath Pro capacity and walls
- 105 gallon capacity, extra thick 4 in drop stitch fabric, IPX4 rating
- Ice Bath Barrel
- 35 inch diameter x 32 inch height, 105 gallon capacity, Military Grade 10cm drop stitch
- Ice Bath Pod
- 34 inch diameter x 30 inch height, 80 gallon capacity, fits 1 user up to 6'5"
- Ultra X2 Chiller
- 14 x 11 x 13 in, 37 lb net, temp as low as 37 F dependent on ambient, about 10 hours to set temperature
- Ultra X2 filtration
- 3-way advanced filtration, ozone plus 20 micron filter plus pre-sediment filter, crystal-clear for up to 8 weeks
- Chiller Max power
- 1 horse power compressor, 1150w input, 2700w cooling capacity
- Chiller Max size and range
- 20x18x20 in, 85 lb net and 128 lb packed, cools as low as 34 F, heats up to 112 F
- Acrylic tub
- 65.75" L x 30.71" W x 27.95" H, about 145 gallons total volume, 90 to 105 gallon fill volume, 100 to 110 lb empty
- Acrylic Ultra Chiller
- 2/3 HP, 21.7" x 13" x 16.5", 80.25 lb, 36 F to 108 F adjustable, WiFi with iOS and Android app
- Warranty
- 12 month full manufacturer warranty on UX2 Chiller, Chiller Max and Infrared Sauna, extendable to 24 months as a paid checkout add-on
- Tub warranty
- Ice Bath Pro and Barrel covered for structure defects or leakages 30 days from delivery
- Returns
- 30 days from delivery, 10 percent restocking fee on change of mind, customer pays return shipping, no returns once the tub has been filled
- Ships from
- Warehouse in Chino, California, 1 to 2 business days processing
Where these came from: Transcribed on 30 July 2026 from the Vital+ US product pages for Ice Bath Pro plus Ultra X2, Ice Bath Pro plus Chiller Max, Ice Bath Barrel plus Chiller, the Ice Bath Pod bundle, Chiller Max and the Acrylic Tub, plus the FAQ page at us.getvitalplus.com/pages/faq, the refund and shipping policy pages, the claim article on support.getvitalplus.com, and the acrylic tub page on the Australian store at getvitalplus.com.
Which Vital Plus this is
There are several. Supplement lines, vitamin brands, clinics and a pet food label all use the words. The cold plunge company is Vital+, an Australian business selling into the US through us.getvitalplus.com.
We say Australian because the US site says so if you read far enough. Its terms of service are governed by the laws of Australia, name a trading name that does not match the storefront, and list a personal Gmail address alongside the support inbox. One chiller page still live on the US domain quotes its size in centimetres, its weight in kilograms, and its running cost against a standard Australian or New Zealand power outlet. Orders ship from Chino, California.
That does not make the products worse. It does tell you the US operation is a version of an Australian store, which matters when you work out who answers in a year.
What Vital+ actually sells
Three portable tubs and two chillers, plus cedar and acrylic tubs and saunas above them.
Ice Bath Pro is the flagship inflatable, 59 inches long by 27.5 wide by 27.5 high, sold as 105 gallons, in drop stitch PVC the page calls extra thick 4 inch fabric. Ice Bath Barrel is the round one, 35 inches across and 32 high, also sold as 105 gallons. The same page calls it a Military Grade 10cm drop stitch tub in one line and an XL 2 inch insulated tub in another, which are not the same thing. Ice Bath Pod is smaller, 34 by 30 inches, sold as 80 gallons.
Ultra X2 Chiller is the unit in most bundles, 14 by 11 by 13 inches at 37 pounds, going as low as 37 F in about ten hours. No wattage. No horsepower. Nothing you can size against a tub. Chiller Max is the serious one, a 1 horsepower compressor at 1150w input and 2700w cooling capacity, 85 pounds, cooling to 34 F and heating to 112 F.
The capacity numbers do not hold up
We check every capacity claim against the brand’s own dimensions, and this is where Vital+ comes apart.
Start with the Ice Bath Barrel. A cylinder 35 inches across and 32 tall holds about 134 gallons filled to the brim of its outer skin, and it is sold as 105. Now subtract the walls. At the stated 10cm drop stitch, roughly 4 inches, the inside cavity is about 27 inches across and 28 deep, which is close to 70 gallons at the brim. Even at the 2 inch figure the same page gives, you land near 98 gallons, and that is water spilling over the top with nobody in it.
The Ice Bath Pro is a bigger box, about 193 gallons at the brim as a rectangle, and its cavity works out near 101 gallons at 4 inch walls. The Pro’s 105 is at least close.
That is the tell. Two tubs whose outer volumes differ by a third carry an identical gallon figure. An independent Australian review of the previous generation lists the tub as 400 litres, and 400 litres is 105.7 gallons. The number is a converted nominal rating applied across the range, not a measurement of anything.
Inflated capacity claims are endemic here rather than unique to Vital+, and our tub sizing guide explains why the box figure is almost never the tub figure. Vital+ also gets it right on the acrylic tub, which states about 145 gallons of total bath volume and a separate fill volume of 90 to 105. That is how the inflatable pages should read and do not.
Chiller Max is the one that adds up
Give the brand credit where the arithmetic works.
Cooling 105 gallons means cooling about 875 pounds of water. Taking that from a room temperature 70 F down to 34 F needs roughly 31,500 BTU. The stated 2700w of cooling is about 9,200 BTU per hour, so the job takes about 3.4 hours before you allow for heat leaking back in. The bundle page says under 3 to 4 hours. That is a claim doing real work. The Chiller Max page says under 3 hours elsewhere, and the sums say the slower figure is the true one.
The Ultra X2 gets no such check, because there is no wattage to check. Working backwards from its own claim, dropping 105 gallons to 37 F in ten hours needs around 850w of cooling with zero heat gain, which is small chiller territory. The one published owner account we found of the previous Ultra X1, listed at a third of a horsepower and around 650w, describes 16 to 24 hours to reach 3 to 4 C in real conditions. Our chiller sizing guide covers the calculation properly.
Running cost, and the circuit nobody mentions
Vital+ publishes daily cost figures. About fifty cents a day for the Ultra X2 over eight to twelve hours. About a dollar a day for Chiller Max over twelve. None of them names an electricity price, so none can be checked.
Chiller Max is the only unit where we can try. At 1150w input, twelve hours of continuous running is about 13.8 kilowatt hours. Even at a cheap ten cents per kilowatt hour that exceeds the figure on the page. The claim only works once the water is already cold and the compressor is cycling off most of the time, which is fair for steady state and not for the first day. Our running cost breakdown shows how much ambient temperature moves this.
There is a second gap. Chiller Max draws 1150w and the site says only that it works off a standard power outlet. On a 120V circuit that is around 9.6 amps before the pump, most of a 15 amp line. No dedicated circuit is specified anywhere.
The warranty is two warranties
Chillers and saunas get 12 months, extendable to 24 for a fee at checkout. The Ice Bath Pro and Ice Bath Barrel get 30 days from delivery for structure defects or leakages.
Read that twice. The air-walled tub holding several hundred kilograms of water is covered for one month. The exclusion list, as far as we could read it, rules out wear and tear, maintenance related faults, misuse, and environmental damage including extreme temperatures. Coverage is voided if recommended maintenance has not been followed, and the FAQ is specific that going two months without a filter change voids it.
That sits badly next to the marketing. The chiller pages promise crystal-clear water for up to 8 weeks. The FAQ recommends cleaning every two weeks, or three if you use the tub a few times a week. Believe the 8 week claim, skip your filter changes, and you can void the only long warranty in the box.
The same split shows on weather. Product pages advertise all-weather indoor and outdoor performance. The FAQ states it is the customer’s responsibility not to leave the chiller outside in freezing conditions because it can break the pipes and water tank.
We could not open the full warranty collection, so we cannot tell you the labour terms or whether coverage transfers. Ask for the document before ordering.
Cheaper ways to the same water
If you liked the Ice Bath Barrel, an insulated round inflatable of almost identical size costs a fraction of the bundle. Add a chiller when you are ready, and you are not paying bundle money for a tub covered for 30 days.
If you wanted Chiller Max performance, a separately bought 1 horsepower chiller with an external filter gives you more published cooling than the Ultra X2 admits to, and our chiller comparison explains what to check first.
If the tub will live outdoors or take daily use, skip inflatables. A one piece rotomolded tub around 90 gallons has no seams to fail and no wall thickness to argue about.
Our verdict
Vital+ is two brands in one storefront. Chiller Max is properly specified and its cooling claim survives a calculator, which is more than most of this category manages, and the acrylic tub page is written the way every page here should be.
The portable range is not. A nominal gallon figure printed on tubs of different sizes, a chiller with no published power draw, a tub warranty of 30 days, and marketing advice that contradicts the maintenance rule in the warranty.
Buy the Chiller Max bundle if you want it, treat the tub as a wear item, and put the filter changes in your calendar. If you would rather not pay bundle money for a one month tub warranty, the tub comparison has options where the shell is the part you keep.
How we researched this
We have not used this Vital+. It is sold direct, so we could not buy one through a retailer and cannot claim otherwise. We worked from 5 kinds of source: spec sheets, documentation and owner reports among them.
What we could not confirm: We have not used any Vital+ product. The full limited warranty collection on the support site returned errors for us, so we are reporting coverage lengths and exclusions from the FAQ page and the claim article rather than the warranty document itself, and we could not read the labour or transferability terms. Trustpilot blocks automated reading, so we verified no star score or review count and have printed none. Vital+ publishes no wattage, amperage or horsepower for the Ultra X2, and no dedicated circuit requirement for any model, so the electrical and running cost notes below are bounds from the figures it does publish, not measurements. Internal tub dimensions are not published for any inflatable, so our capacity arithmetic uses outer dimensions and the brand's own stated wall thickness.
Specs checked . Our full method
Who should buy something else
These are the closest things we can actually check and link to. We do earn commission on these, which we would rather say here than bury.
-
The Cold Pod 116 Gallon Insulated Cold Plunge Tub
The Cold Pod
-
1 HP Cold Plunge Chiller with External Filter
PlungeFit
Check price on Amazon for 1 HP Cold Plunge Chiller with External Filter (opens in a new tab) Typically $800 to $2,000 -
ICECON Professional Rotomolded Cold Plunge Tub
ICECON
Check price on Amazon for ICECON Professional Rotomolded Cold Plunge Tub (opens in a new tab) Typically $800 to $2,000
Questions people ask before they buy
Which company is Vital Plus, exactly?
The cold plunge brand is Vital+, at getvitalplus.com in Australia and us.getvitalplus.com in the States. It is unrelated to the supplement, vitamin, clinic and pet food businesses using the same words. The US terms of service are governed by Australian law and orders ship from a warehouse in Chino, California.
How long is the Vital Plus warranty?
Twelve months on the UX2 Chiller, Chiller Max and Infrared Sauna, and you can pay at checkout to extend that to twenty four. The Ice Bath Pro and Ice Bath Barrel tubs are a separate matter, covered for structure defects or leakages for only 30 days from delivery.
Does the Vital Plus Ice Bath really hold 105 gallons?
Not as an amount of water you will put in it. The figure appears on both the Ice Bath Pro and the Ice Bath Barrel even though the Barrel's outer envelope is roughly a third smaller. It looks like a converted 400 litre nominal rating rather than a measurement of either tub.
How much does a Vital Plus chiller cost to run?
Vital+ prints daily figures but never the electricity price behind them, and it publishes no wattage at all for the Ultra X2. Chiller Max is the only unit with a stated input, at 1150w, which means twelve hours of continuous running is close to fourteen kilowatt hours. Your real bill depends on ambient temperature more than on the chiller.
Ultra X2 or Chiller Max?
Chiller Max if you want the water cold the same day and you can give it a circuit to itself. Ultra X2 if a plan-ahead overnight cool-down is fine and you want the smaller, lighter box. The published gap between them is large, roughly ten hours against three or four.
Can I return a Vital Plus ice bath?
Within 30 days of delivery, with a 10 percent restocking fee on a change of mind and return shipping at your cost. The important exclusion is that an ice bath cannot be returned once it has been filled with water, so inspect and dry-fit before you commit.
Is there a cheaper way to get the same cold water?
Yes, for most buyers. An insulated inflatable tub bought on its own costs a fraction of the bundle, and a separately bought one horsepower chiller gives you more cooling than the Ultra X2 publishes. What you give up is one warranty contact and the app.
Why you can trust this page
- Who wrote it
- Jed Callahan, Editor, Cold Plunge Daddy
- When
- Published July 30, 2026, updated July 30, 2026
- How we picked
- We have not used any Vital+ product. The full limited warranty collection on the support site returned errors for us, so we are reporting coverage lengths and exclusions from the FAQ page and the claim article rather than the warranty document itself, and we could not read the labour or transferability terms. Trustpilot blocks automated reading, so we verified no star score or review count and have printed none. Vital+ publishes no wattage, amperage or horsepower for the Ultra X2, and no dedicated circuit requirement for any model, so the electrical and running cost notes below are bounds from the figures it does publish, not measurements. Internal tub dimensions are not published for any inflatable, so our capacity arithmetic uses outer dimensions and the brand's own stated wall thickness.
- How we make money
- Amazon pays us a small commission when you buy through our links. Nobody pays us for a good review and no brand sees a page before it goes live.
- What we do not do
- We do not run these tubs ourselves, so we never claim we did. Every pick here comes from spec sheets, manuals, warranty terms and owner reports, and each review says what we could not check.